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feat 添加客服管理

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AERWEN\26795 2023-10-21 19:19:14 +08:00
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commit 8dfdc19ab2
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38
src/api/business/CustomerServices/customerservice.js Normal file
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import request from '@/utils/request'
/**
* @Descripttion: 客服Api接口
* @version: (1.0)
* @Author: (lwh)
* @Date: (2023-10-21)
* @LastEditors: (lwh)
* @LastEditTime: (2023-10-21)
*/
// 客服分页查询列表
export function customerServiceList(query) {
return request({
url: '/business/CustomerService/getCustomerServiceList',
method: 'get',
params: query
})
}
// 客服新增或修改
export function addOrUpdateCustomerService(data) {
return request({
url: '/business/CustomerService/addOrUpdateCustomerService',
method: 'post',
data: data,
})
}
// 客服删除
export function delCustomerService(ids) {
return request({
url: '/business/CustomerService/'+ ids,
method: 'delete'
})
}

152
src/views/business/CustomerServices/components/AddDialog.vue Normal file
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<!--
* @Descripttion: (客服/tb_customer_service 添加弹窗)
* @version: (1.0)
* @Author: (lwh)
* @Date: (2023-10-21)
* @LastEditors: (lwh)
* @LastEditTime: (2023-10-21)
-->
<template>
<el-dialog v-model="props.modelValue" title="添加客服信息" width="900px" @closed="closeDialog" @open="openDialog">
<el-form ref="formRef" :model="formData" :rules="rules">
<el-row :gutter="20">
<el-col :lg="12">
<el-form-item :label-width="labelWidth" label="名称" prop="customerServiceName">
<el-input v-model="formData.customerServiceName" placeholder="请输入名称" />
</el-form-item>
</el-col>
<el-col :lg="12">
<el-form-item :label-width="labelWidth" label="电话" prop="customerServicePhone">
<el-input v-model="formData.customerServicePhone" placeholder="请输入电话" />
</el-form-item>
</el-col>
<el-col :lg="12">
<el-form-item :label-width="labelWidth" label="图片" prop="customerServiceImg">
<UploadImage ref="uploadRef" v-model="formData.customerServiceImg" :data=imgData :limit="1" :fileSize="5"
:drag="true" />
</el-form-item>
</el-col>
<el-col :lg="24">
<!-- workingHoursBeginTime workingHoursEndTime -->
<el-form-item :label-width="labelWidth" label="工作时间" prop="">
<el-time-picker
v-model="dateRange"
style="width: 240px"
is-range
format = 'HH:mm'
value-format = 'HH:mm'
range-separator="-"
start-placeholder="上班时间"
end-placeholder="下班时间">
</el-time-picker>
</el-form-item>
</el-col>
<el-col :lg="12">
<el-form-item :label-width="labelWidth" label="排序" prop="customerServiceSort">
<el-input-number v-model.number="formData.customerServiceSort" controls-position="right" :min="0" />
</el-form-item>
</el-col>
</el-row>
</el-form>
<template #footer>
<div key="dialog-footer">
<el-button type="primary" @click="handleAddClick(formRef)" :loading="loadingStatus">添加</el-button>
<el-button @click="handleResetClick(formRef)">重置</el-button>
</div>
</template>
</el-dialog>
</template>
<script setup>
import { reactive, ref, watch } from "vue";
import { ElMessage } from 'element-plus'
import modal from '@/plugins/modal.js'
import { addOrUpdateCustomerService } from '@/api/business/CustomerServices/customerService.js';
// 打开弹窗时回调
const openDialog = async () => {
}
// -业务参数
const dateRange = ref([])
// -业务方法
// -基础参数
const loadingStatus = ref(false)
const labelWidth = 100;
const formRef = ref();
const { proxy } = getCurrentInstance()
const emits = defineEmits(["update:modelValue"]);
const formData = reactive({
customerServiceSort: 100
});
const props = defineProps({
modelValue: Boolean,
done: Function,
});
const imgData = ref({
fileDir: "CustomerService"
})
// 验证
const rules = reactive({
customerServiceGuid: [{ required: true, message: "不能为空", trigger: "blur", type: "number" }],
customerServiceName: [{ required: true, message: "名称不能为空", trigger: "blur" }],
customerServicePhone: [{ required: true, message: "电话不能为空", trigger: "blur" }],
customerServiceImg: [{ required: true, message: "图片不能为空", trigger: "blur" }],
workingHoursBeginTime: [{ required: true, message: "工作时间不能为空", trigger: "blur" }],
workingHoursEndTime: [{ required: true, message: "工作时间-下班时间不能为空", trigger: "blur" }],
customerServiceSort: [{ required: true, message: "排序不能为空", trigger: "blur", type: "number" }],
});
// -基础方法
// 提交
const handleAddClick = async (formEl) => {
if (!formEl) return;
formEl.validate(async (valid) => {
if (!valid) {
return;
}
loadingStatus.value = true
if(dateRange.value){
formData.workingHoursBeginTime = dateRange.value[0]
formData.workingHoursEndTime = dateRange.value[1]
}
else{
modal.msgError("请选择客户工作时间")
return
}
const { code } = await addOrUpdateCustomerService(formData);
if (code == 200) {
modal.msgSuccess('添加成功')
closeDialog();
loadingStatus.value = false
}
});
};
const closeDialog = () => {
handleResetClick(formRef.value);
props.done();
emits("update:modelValue", false);
};
const handleResetClick = async (formEl) => {
if (!formEl) return;
formEl.resetFields();
};
</script>

106
src/views/business/CustomerServices/components/DetailDialog.vue Normal file
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<!--
* @Descripttion: (客服/tb_customer_service 详情弹窗)
* @version: (1.0)
* @Author: (lwh)
* @Date: (2023-10-21)
* @LastEditors: (lwh)
* @LastEditTime: (2023-10-21)
-->
<template>
<el-dialog v-model="props.modelValue" title="客服信息详情" width="900px" @closed="closeDialog" @open="openDialog">
<el-form ref="formRef" :model="formData" :disabled="true">
<el-row :gutter="20">
<el-col :lg="12">
<el-form-item :label-width="labelWidth" label="名称" >
<el-input v-model="formData.customerServiceName" />
</el-form-item>
</el-col>
<el-col :lg="12">
<el-form-item :label-width="labelWidth" label="电话" >
<el-input v-model="formData.customerServicePhone" />
</el-form-item>
</el-col>
<el-col :lg="12">
<el-form-item :label-width="labelWidth" label="图片" >
<UploadImage ref="uploadRef" v-model="formData.customerServiceImg" :limit="1" :fileSize="5"
:drag="true" :isShowTip="false" :isDisabled="true"/>
</el-form-item>
</el-col>
<el-col :lg="12">
<el-form-item :label-width="labelWidth" label="工作时间-上班时间" >
<el-date-picker v-model="formData.workingHoursBeginTime" type="datetime" :teleported="false" isabledStr}></el-date-picker>
</el-form-item>
</el-col>
<el-col :lg="12">
<el-form-item :label-width="labelWidth" label="工作时间-下班时间" >
<el-date-picker v-model="formData.workingHoursEndTime" type="datetime" :teleported="false" isabledStr}></el-date-picker>
</el-form-item>
</el-col>
<el-col :lg="12">
<el-form-item :label-width="labelWidth" label="排序" >
<el-input-number v-model.number="formData.customerServiceSort" controls-position="right" :precision="2" />
</el-form-item>
</el-col>
</el-row>
</el-form>
</el-dialog>
</template>
<script setup>
import { ElMessage } from 'element-plus'
import { reactive, ref, watch } from "vue";
// 打开弹窗时回调
const openDialog = async () => {
}
const formData = ref({
...props.data,
});
watch(props, async (v) => {
formData.value = v.data;
});
// -业务参数
// -业务方法
// 基础参数
const formRef = ref();
const labelWidth = 100;
const { proxy } = getCurrentInstance()
const props = defineProps({
modelValue: Boolean,
data: Object,
done: Function,
});
const emits = defineEmits(["update:modelValue"]);
// -基础方法
const closeDialog = () => {
emits("update:modelValue", false);
};
</script>

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src/views/business/CustomerServices/components/EditDialog.vue Normal file
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<!--
* @Descripttion: (客服/tb_customer_service 编辑弹窗)
* @version: (1.0)
* @Author: (lwh)
* @Date: (2023-10-21)
* @LastEditors: (lwh)
* @LastEditTime: (2023-10-21)
-->
<template>
<el-dialog v-model="props.modelValue" title="修改客服信息" width="900px" @closed="closeDialog" @open="openDialog">
<el-form ref="formRef" :model="formData" :rules="rules">
<el-row :gutter="20">
<el-col :lg="12">
<el-form-item :label-width="labelWidth" label="名称" prop="customerServiceName">
<el-input v-model="formData.customerServiceName" placeholder="请输入名称" />
</el-form-item>
</el-col>
<el-col :lg="12">
<el-form-item :label-width="labelWidth" label="电话" prop="customerServicePhone">
<el-input v-model="formData.customerServicePhone" placeholder="请输入电话" />
</el-form-item>
</el-col>
<el-col :lg="12">
<el-form-item :label-width="labelWidth" label="图片" prop="customerServiceImg">
<UploadImage ref="uploadRef" v-model="formData.customerServiceImg" :data=imgData :limit="1" :fileSize="5"
:drag="true" />
</el-form-item>
</el-col>
<el-col :lg="12">
<el-form-item :label-width="labelWidth" label="工作时间" prop="workingHoursBeginTime">
<el-time-picker v-model="dateRange" style="width: 240px" is-range format='HH:mm' value-format='HH:mm'
range-separator="-" start-placeholder="上班时间" end-placeholder="下班时间">
</el-time-picker>
</el-form-item>
</el-col>
<el-col :lg="12">
<el-form-item :label-width="labelWidth" label="排序" prop="customerServiceSort">
<el-input-number v-model.number="formData.customerServiceSort" controls-position="right" :min="0" />
</el-form-item>
</el-col>
</el-row>
</el-form>
<template #footer>
<div class="dialog-footer">
<el-button type="primary" @click="handleEditClick(formRef)" :loading="loadingStatus">编辑</el-button>
<el-button @click="handleResetClick(formRef)">重置</el-button>
</div>
</template>
</el-dialog>
</template>
<script setup>
import { ElMessage } from 'element-plus'
import modal from '@/plugins/modal.js'
import { reactive, ref, watch } from "vue";
import { addOrUpdateCustomerService } from "@/api/business/CustomerServices/customerService.js";
// 打开弹窗时回调
const openDialog = async () => {
}
const formData = ref({
...props.data,
});
watch(props, async (v) => {
formData.value = v.data;
});
// 业务参数
const dateRange = ref([])
// -业务方法
// -基础参数
const props = defineProps({
modelValue: Boolean,
data: Object,
done: Function,
});
const loadingStatus = ref(false)
const labelWidth = 100;
const formRef = ref();
const { proxy } = getCurrentInstance()
const emits = defineEmits(["update:modelValue"]);
const imgData = ref({
fileDir: "CustomerService"
})
// 验证
const rules = reactive({
customerServiceGuid: [{ required: true, message: "不能为空", trigger: "blur", type: "number" }],
customerServiceName: [{ required: true, message: "名称不能为空", trigger: "blur" }],
customerServicePhone: [{ required: true, message: "电话不能为空", trigger: "blur" }],
customerServiceImg: [{ required: true, message: "图片不能为空", trigger: "blur" }],
workingHoursBeginTime: [{ required: true, message: "工作时间-上班时间不能为空", trigger: "blur" }],
workingHoursEndTime: [{ required: true, message: "工作时间-下班时间不能为空", trigger: "blur" }],
customerServiceSort: [{ required: true, message: "排序不能为空", trigger: "blur", type: "number" }],
});
// -基础方法
// 提交
const handleEditClick = async (formEl) => {
if (!formEl) return;
formEl.validate(async (valid) => {
if (!valid) {
return;
}
loadingStatus.value = true
formData.value.workingHoursBeginTime = dateRange.value[0]
formData.value.workingHoursEndTime = dateRange.value[1]
const { code } = await addOrUpdateCustomerService(formData.value);
if (code == 200) {
modal.msgSuccess('修改成功')
closeDialog();
loadingStatus.value = false
}
});
}
const handleResetClick = async (formEl) => {
if (!formEl) return;
formEl.resetFields();
}
const closeDialog = () => {
props.done();
emits("update:modelValue", false);
};
</script>

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src/views/business/CustomerServices/index.vue Normal file
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<!--
* @Descripttion: (客服/tb_customer_service)
* @version: (1.0)
* @Author: (lwh)
* @Date: (2023-10-21)
* @LastEditors: (lwh)
* @LastEditTime: (2023-10-21)
-->
<template>
<div class="app-container">
<el-row :gutter="24">
<!-- 搜索框 queryParams.需要搜索的字段 -->
<el-form :model="queryParams" label-position="left" style="margin:15px;" inline ref="queryForm" v-show="showSearch"
@submit.prevent>
<el-form-item label="客服名称" prop="customerServiceName">
<el-input v-model="queryParams.customerServiceName" placeholder="请输入名称" clearable @keyup.enter="handleQuery"/>
</el-form-item>
<el-form-item label="客服电话" prop="customerServicePhone">
<el-input v-model="queryParams.customerServicePhone" placeholder="请输入电话" clearable @keyup.enter="handleQuery"/>
</el-form-item>
<el-form-item>
<el-button icon="search" type="primary" @click="handleQuery">{{ $t('btn.search') }}</el-button>
<el-button icon="refresh" @click="resetQuery">{{ $t('btn.reset') }}</el-button>
</el-form-item>
</el-form>
</el-row>
<!-- 工具按钮 -->
<el-row :gutter="10" class="mb8">
<el-col :span="1.5">
<el-button type="primary" v-hasPermi="['business:customerservice:addOrUpdate']" plain icon="plus" @click="AddDialogVisible = true">
{{ $t('btn.add') }}
</el-button>
</el-col>
<el-col :span="1.5">
<el-button type="danger" :disabled="multiple" v-hasPermi="['business:customerservice:delete']" plain icon="delete" @click="handleDelete">
{{ $t('btn.delete') }}
</el-button>
</el-col>
<right-toolbar v-model:showSearch="showSearch" @queryTable="getList"></right-toolbar>
</el-row>
<!-- 表格渲染 prop="对应的字段"-->
<el-table v-loading="loading" :data="dataList" ref="tableRef" border highlight-current-row @selection-change="handleSelectionChange">
<el-table-column type="selection" width="50" align="center" />
<el-table-column prop="customerServiceName" label="名称" align="center" :show-overflow-tooltip="true" />
<el-table-column prop="customerServicePhone" label="电话" align="center" :show-overflow-tooltip="true" />
<el-table-column prop="customerServiceImg" label="图片" align="center">
<template #default="scope">
<el-image preview-teleported :hide-on-click-modal="true" lazy class="table-td-thumb" fit="contain" :src="scope.row.customerServiceImg?.split(',')[0]" :preview-src-list="scope.row.customerServiceImg?.split(',')">
<div><el-icon :size="15"><document /></el-icon></div>
</el-image>
</template>
</el-table-column>
<el-table-column prop="workingHoursBeginTime" label="工作时间-上班时间" align="center" :show-overflow-tooltip="true" />
<el-table-column prop="workingHoursEndTime" label="工作时间-下班时间" align="center" :show-overflow-tooltip="true" />
<el-table-column prop="customerServiceSort" label="排序" align="center" sortable />
<el-table-column label="操作" width="350" fixed="right">
<template #default="scope">
<el-button type="primary" size="small" icon="edit" @click="handleUpdate(scope.row)"
v-hasPermi="['business:customerservice:addOrUpdate']">编辑</el-button>
<el-button type="danger" size="small" icon="delete" @click="handleDelete(scope.row)"
v-hasPermi="['business:customerservice:delete']">删除</el-button>
<!-- <el-button size="small" icon="view" @click="handleDetail(scope.row)">查看</el-button> -->
</template>
</el-table-column>
</el-table>
<pagination :total="total" v-model:page="queryParams.pageNum" v-model:limit="queryParams.pageSize"
@pagination="getList" />
</div>
<!-- 添加 -->
<AddDialog v-model="AddDialogVisible" :done="() => resetQuery()"></AddDialog>
<!-- 编辑 -->
<EditDialog v-model="EditDialogVisible" :data="EditDialogRow" :done="() => resetQuery()"></EditDialog>
<!-- 详情 -->
<DetailDialog v-model="DetailDialogVisible" :data="DetailDialogRow" :done="() => resetQuery()"></DetailDialog>
</template>
<script setup name="customerservice">
import { ElMessageBox } from 'element-plus'
import modal from '@/plugins/modal.js'
import { customerServiceList , delCustomerService } from '@/api/business/CustomerServices/customerService.js'
import AddDialog from "./components/AddDialog.vue";
import EditDialog from "./components/EditDialog.vue";
import DetailDialog from "./components/DetailDialog.vue";
const AddDialogVisible = ref(false);
const EditDialogVisible = ref(false);
const EditDialogRow = ref({});
const DetailDialogVisible = ref(false);
const DetailDialogRow = ref({});
const { proxy } = getCurrentInstance()
// 选中categoryId数组数组
const ids = ref([])
// 非单选禁用
const single = ref(true)
// 非多个禁用
const multiple = ref(true)
// 显示搜索条件
const showSearch = ref(true)
// 数据列表
const dataList = ref([])
// 总记录数
const total = ref(0)
// 是否加载
const loading = ref(true)
const data = reactive({
form: {},
queryParams: {
pageNum: 1,
pageSize: 10
},
})
const { queryParams } = toRefs(data)
// 业务参数
// 业务方法
//基础方法
// 查询数据
function getList() {
loading.value = true
customerServiceList(queryParams.value).then((res) => {
if (res.code == 200) {
loading.value = false;
dataList.value = res.data.result;
total.value = res.data.totalNum;
// dataList.value.map((item,idx) => {
// item.dateRange = []
// item.dateRange.push(new Date(item.workingHoursBeginTime))
// item.dateRange.push(item.workingHoursEndTime)
// })
// console.log(dataList.value,'asdas');
}
});
}
// 多选框选中数据
function handleSelectionChange(selection) {
ids.value = selection.map((item) => item.customerServiceId)
single.value = selection.length != 1
multiple.value = !selection.length
}
/** 重置查询操作 */
function resetQuery() {
proxy.resetForm('queryForm')
handleQuery()
}
/** 搜索按钮操作 */
function handleQuery() {
getList()
}
/** 删除按钮操作 */
function handleDelete(row) {
const Ids = row.customerServiceId || ids.value
ElMessageBox.confirm("是否确认删除？", "系统提示", {
confirmButtonText: '确定',
cancelButtonText: '取消',
type: "warning",
})
.then(function () {
return delCustomerService(Ids)
})
.then(() => {
handleQuery()
modal.msgSuccess("删除成功")
})
.catch(() => { })
}
// 修改
function handleUpdate(row) {
EditDialogVisible.value = true
EditDialogRow.value = row
}
// 详情
function handleDetail(row) {
DetailDialogVisible.value = true
DetailDialogRow.value = row
}
handleQuery()
</script>